F.A.Q
QUESTION ABOUT YOUR ORDER?
Please use my contact form :)
ORDER DELIVERY TIME
All orders are shipped once per week from France.
It should take up to 3-15 working days.
Fine art prints are shipped from Canada, and the shipping & delivery can take 10-15 business days.
We deliver worldwide.
PAYMENT METHODS
We accept credit card payments and paypal. All orders are to be made in Euros only.
SHIPPING COSTS
Everything is shipped by La Poste, the cost is based and calculated on individual item weight.
For express option, please contact us.
RETURNS AND EXCHANGES POLICY
If you regret your purchase, you can return the items to us within 28 days of reception in the original condition and we will then refund you the money. Returns are at your own cost.
We do not refund lost, damaged or stolen packages, all claims for such must be processed through the shipping company.
We are not responsible for items not received due to an incorrect address.
Thanks for your understanding.
IMPORT TAXES/INTERNATIONAL BUYERS
All import taxes, duties and charges are the responsibility of the buyer and are NOT included in the order.
If you have any questions related to import taxes and such you should consult your local tax authorities.
PRIVACY POLICY
As we highly respect privacy we won’t share, sell or use any personal information or data collected via this site.
QUESTION ABOUT YOUR ORDER?
Please use my contact form :)
ORDER DELIVERY TIME
All orders are shipped once per week from France.
It should take up to 3-15 working days.
Fine art prints are shipped from Canada, and the shipping & delivery can take 10-15 business days.
We deliver worldwide.
PAYMENT METHODS
We accept credit card payments and paypal. All orders are to be made in Euros only.
SHIPPING COSTS
Everything is shipped by La Poste, the cost is based and calculated on individual item weight.
For express option, please contact us.
RETURNS AND EXCHANGES POLICY
If you regret your purchase, you can return the items to us within 28 days of reception in the original condition and we will then refund you the money. Returns are at your own cost.
We do not refund lost, damaged or stolen packages, all claims for such must be processed through the shipping company.
We are not responsible for items not received due to an incorrect address.
Thanks for your understanding.
IMPORT TAXES/INTERNATIONAL BUYERS
All import taxes, duties and charges are the responsibility of the buyer and are NOT included in the order.
If you have any questions related to import taxes and such you should consult your local tax authorities.
PRIVACY POLICY
As we highly respect privacy we won’t share, sell or use any personal information or data collected via this site.